Shipping & Returns

At MERINO DELUXE  Australia we truly value our customers and are selling  you the finest quality goods made from the finest materials and all our items are guaranteed for 1 year  with full receipts , Certificate of Authenticity and assurance these are first grade and first class products straight from the factory and suppliers so again we  reassureYOU that you are  are getting BEST  quality  items from us at the cheapest discount prices guaranteed and we have many satisfied customers all over AUSTRALIA and the World to prove it !!

 **  SHIPPING/POSTAGE THROUGHOUT Australia is FREE WITH FULL INSURANCE AND REGISTERED  COURIER AND  POST DELIVERIES  !!!!!  yippee!!!!

                    RESTOCKING FEE IS  20% OF VALUE OF GOODS .  PLUS GOODS MUST BE SENT IN AS NEW CONDITION  OR NO REFUND GIVEN AND FREIGHT IS RESPONSIBILITY OF SENDER .                                                                                   

** OVERSEAS  SHIPPING IS AT  REDUCED COST FOR OUR ALREADY DISCOUNTED AUSTRALIAN PRODUCTS 

ALL ITEMS DECLARED $MINIMUM VALUE AND SENT  Marked " GIFT ONLY "

By EXPRESS POST AUSPOST OR FEDEX and TNT GLOBAL EXPRESS : 3 - 7 Days worldwide delivery

**** AT  MERINO DELUXE :   WE  DO NOT  SHIP ANY UGG AUSTRALIA  BOOTS OR SHEEPSKIN BOOTS TO  OVERSEAS . ****   In compliance to IP laws .

YES  WE SHIP  ALL OTHER  PRODUCTS AT DISCOUNTED RATE  WORLDWIDE

OVERSEAS SHIPPING   is  BY   TNT GLOBAL EXPRESS  COURIERS 3 or 4 DAYS DELIVERY  USA , UK , EUROPE  AND ASIA .

LOWEST          PRICES          ON   FINEST   PRODUCTS .

All orders are commenced immediately and shipping arranged where as soon as possible after paymant is received .If order is not commenced or shipped then changes may happily  be made within 24 hours to that same value of purchase or higher of course.
 
ALL Blankets , sheepskins , and skin care , organic and natural shampoos are non returnable and non refundable due to Australian  health regulations governing these. All goods are checked both by manufacturers and suppliers being us MERINO DELUXE ; Sheepskins and Uggboots AND checked and packed well prior to leaving. Blankets delivery times vary 10-20 business days and delivered Registered insured Air freight and via  AUSTRALIA post throughout Australia . Overseas Blanket orders allow 15-25days FOR DELIVERY PLEASE
 
Sheepskin boots , maternity clothing and childrens clothing  may be exchanged but not refundable  regarding sizing issues  but the return and forward postage is responsibility of buyer. 10% re-stocking fee applies. Any goods deemed as being soiled or worn will  not be accepted and no exchange or refund will occur under any circumstance.Delivery on uggs and dresses takes 10 business days Air registered insured straight to your door.** we do not ship UGG or Sheepskin boots overseas .
 
All returns  need to be authorised by MERINO DELUXE and an return number issued prior to any action to take place.
Customers need to contact us via email.
 
Sheepskin COATS are ALL TAILOR MADE BY US and therefore not refundable or returnable as are custom designed and handmade , so ensure you supply correct measurements and if not sure speak with your tailor or dressmaker supplying our sizing chart to conduct your measurements for the sheepskin jackets.Delivery times on Sheepskin Jackets vary by 15-25 business days. Sent registered insured air freight Right to Your DOORSTEP.

 
All our products we can say are the finest in their class in the world so when you decide to buy our merchandise you are reassured we have put all efforts to bring AUTHENTIC AUSTRALIAN and NEW ZEALAND made world -class SUPREME QUALITY as the most reasonable if not THE CHEAPEST prices in the WORLD. !!